Beschreibung
This is an action-oriented book for managers and entrepreneurs searching for ways to tackle issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are. It is directed at the business world and combines inspirational text that is full of examples, with the features of a useful handbook of practical methods with associated templates.
Herstellerkennzeichnung:
BIS Publishers
Timorplein 46
1094 CC Amsterdam
NL
E-Mail: bis@bispublishers.com
