Beschreibung
Service: from good to great! Along with the basic tools of the trade, including properly setting a table, a refined beverage service, and a thorough knowledge of service systems, styles and techniques, a courteous, polite and unobtrusive interaction with customers is essential. It doesnt end there. Excellent recommendations while taking a guests order, the professional handling of complaints, and understanding and warmth in communicating with foreigners are important as well. A service professional must also be able to plan, organize and carry out all kinds of events to create a memorable experience for all guests.
Herstellerkennzeichnung:
TRAUNER Verlag + Buchservice GmbH
Geraldine Schirl-Ennsthaler
Köglstraße 14
4020 Linz
AT
E-Mail: buchservice@trauner.at
Internet: www.trauner.at
