Beschreibung
Second Edition presents updated version of the practical aspects of process assessment Helps readers understand the power and benefits of a process approach and process assessment Guides the reader through the various parts of the standard in an understandable and practical manner
Autorenporträt
Inhaltsangabe-Introduction to Reference Book.- Foundation for Success.- ISO/IEC 15504 Document Set.- Meeting the Requirements if ISO/IEC 15504.- The Measurement Framework.- Level 1-5.- Process Reference Models.- Process Assessment Models.- Process Lifecycle Models.- Assessor Competence and Building Assessment Teams.- Assessing a Process to Capability Level 5.- SW CMM® and CMMI®.- Annix 1: ISO/IEC 15504 A Short History and Harmonization.- Annex 3: Glossary of Acronyms and Terms.- Index.- Bibliography.
Herstellerkennzeichnung:
Springer Verlag GmbH
Tiergartenstr. 17
69121 Heidelberg
DE
E-Mail: juergen.hartmann@springer.com




































































































