Beschreibung
Inhaltsangabe1. Introduction.- 2. Experience Management.- 3. Representing Experience.- 4. Assessing Experience Utility.- 5. Representing Knowledge for Adaptation.- 6. User Communication.- 7. Experience Retrieval.- 8. Experience Adaptation.- 9. Developing and Maintaining Experience Management Applications.- 10. Experience Management for Electronic Commerce.- 11. Experience Management for Self-Service and Help-Desk Support.- 12. Experience Management for Electronic Design Reuse.
Herstellerkennzeichnung:
Springer Verlag GmbH
Tiergartenstr. 17
69121 Heidelberg
DE
E-Mail: juergen.hartmann@springer.com
