Produktbild: Chatbot Research and Design

Chatbot Research and Design

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4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24,2020, Revised Selected Papers, Lecture Notes in Computer Science 12604 – Information Systems and Applications, incl. Internet/Web, and HCI

ISBN: 3030682870
ISBN 13: 9783030682873
Herausgeber: Asbjørn Følstad/Theo Araujo/Symeon Papadopoulos et al
Verlag: Springer Verlag GmbH
Umfang: xii, 219 S., 16 s/w Illustr., 18 farbige Illustr., 219 p. 34 illus., 18 illus. in color.
Erscheinungsdatum: 03.02.2021
Auflage: 1/2021
Produktform: Kartoniert
Einband: Kartoniert
Artikelnummer: 467229 Kategorie:

Beschreibung

This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.

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E-Mail: juergen.hartmann@springer.com

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