Customer Relationship Management (CRM)

Lieferzeit: Lieferbar innerhalb 14 Tagen

39,90 

ISBN: 3659503401
ISBN 13: 9783659503405
Autor: Isakovic, Ines
Verlag: LAP LAMBERT Academic Publishing
Umfang: 76 S.
Erscheinungsdatum: 24.12.2013
Auflage: 1/2013
Format: 0.6 x 22 x 15
Gewicht: 131 g
Produktform: Kartoniert
Einband: Kartoniert
Artikelnummer: 6049489 Kategorie:

Beschreibung

The idea and concept for the preparation of my book in the field of CRM is originated and evolved from my interest in this topic, and also stimulated primarily for the market to introduce the CRM in Bosnia and Herzegovina as a whole. The main purpose of presenting this research is defined as a scientific and professional contribution of the author in order to improve the development of CRM with emphasis on local business, in order to improve management, which is sublimated in the title of the work itself. For the development of this book I needed positive energy and creativity, which I got from my very dear person, and this is my family, without whom I would not have managed the whole time that they were with me.

Autorenporträt

Isakovic Ines is employee in JU "ZAVODU ZA PROSTORNO UREÐENJE" Bihac, work as expert assistant for information systems. In charge to coordinate work with Business Information System, organize database, network as well as company's server. Dealing with some economic work and public procurements. Also involved in Traffic centre IS.

Herstellerkennzeichnung:


OmniScriptum SRL
Str. Armeneasca 28/1, office 1
2012 Chisinau
MD

E-Mail: info@omniscriptum.com

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