Customer Value-centered Management

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Understanding and Leveraging Value-to-Value, Pricing, Big Data, and Controlling, Future of Business and Finance

ISBN: 3031904966
ISBN 13: 9783031904967
Autor: Krämer, Andreas/Burgartz, Thomas/Muzzu, Christina
Verlag: Springer Gabler
Umfang: xxii, 348 S., 81 s/w Illustr., 348 p. 81 illus.
Erscheinungsdatum: 17.07.2025
Auflage: 1/2025
Produktform: Gebunden/Hardback
Einband: Gebunden
Artikelnummer: 5979237 Kategorie:

Beschreibung

Autorenporträt

Andreas Krämer is chairman of exeo Strategic Consulting AG in Bonn and Director of the Value Research Institute (VARI e.V.), Iserlohn, Germany, specializing in price management, CRM, market research, and statistics. With a background in agricultural economics, he founded exeo in 2000, focusing on data-driven marketing decision support. Co-initiator of studies like "Pricing Lab", he has authored numerous articles and books. Thomas Burgartz is Dean of Economics at the University of Europe for Applied Sciences, Germany, and Director of the Value Research Institute (VARI e.V.), Iserlohn, specializing in performance measurement, customer relationship management, and marketing. With an economics background, he has extensive experience in consulting and research, contributing to various publications. Christina Muzzu, M.B.A., M.A., holds degrees from the University of Houston, USA. She teaches Marketing and Corporate Social Responsibility atthe University of Europe for Applied Sciences, Germany, focusing on the impact of digitalization on education. A published author, she brings expertise in marketing, ethics, and education to her teaching role.

Herstellerkennzeichnung:


Springer Gabler in Springer Science + Business Media
Tiergartenstr. 15-17
69121 Heidelberg
DE

E-Mail: juergen.hartmann@springer.com

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