Beschreibung
The after-market services have become a key revenue stream for companies selling capital-intensive products, such as aircraft engines, wind turbines, and computer servers, among others. Performance-based Contracting (PBC) has emerged as a new service paradigm that compensates the supplier based on the product performance instead of the efforts and materials consumed. This book focuses on the incentive design and its interaction with service capacity allocation for a supplier who is offering performance-based services to a strategic customer with a fleet of long-life products. A win-win service program is designed to motivate the supplier for optimizing the resource distribution to service capacity by explicitly taking into account the change of fleet size.
Autorenporträt
Dr. Mirzahosseinian, currently a Post-doctoral Research Scientist at The Logistics Institute - Asia Pacific (TLI-AP), received his Ph.D from Nanyang Technological University. His research focuses on Supply Chain and Logistics Management,Service Operations and Supply Chain Geographic Analytics.
Herstellerkennzeichnung:
OmniScriptum SRL
Str. Armeneasca 28/1, office 1
2012 Chisinau
MD
E-Mail: info@omniscriptum.com
