Beschreibung
Autorenporträt
Fatma Pakdil is Professor of Management at Eastern Connecticut State University (ECSU), USA. She specializes in organization theory, service quality, quality engineering, total quality management, lean management, and Six Sigma. Dr. Pakdil was previously a professor in the Department of Industrial Engineering at Baskent University, Turkey. Dr. Pakdil was employed for 6 years as the Quality Director in a hospital where she led continuous quality improvement projects. She also worked as a Visiting Professor at Auburn University for Academy of Aerospace Quality (AAQ) Project in 2014 and 2015. Dr. Pakdil was awarded several national scholarships and grants, the most recent one being the CSU-AAUP Research Award awarded to her in 2018 while working at ECSU.
Herstellerkennzeichnung:
Springer Verlag GmbH
Tiergartenstr. 17
69121 Heidelberg
DE
E-Mail: juergen.hartmann@springer.com




































































































