Beschreibung
This book investigated the origin and use of the term ghetto by clients and employees in four different inner-city community centers in Upstate New York, that service clientele of low socioeconomic status. The investigation of the term ghetto and the consequences of the term were conducted under the looking glass-self concept, by Charles Cooley, as well as theories by such seminal thinkers as Kurt Lewin, George Herbert Mead, Erving Goffman, Bryant A. Okhuysen and Gerardo A. Hudson. Data was collected through a review of the relevant literature and the collection of focus group responses from employees of the four community centers. The study found that organizations that are labeled as ghetto take on the attributes of that stigmatization. Applying the Appreciative Inquiry (AI) method and other change management strategies are recommended to confront this labeling phenomenon.
Autorenporträt
Dr. Emad Rahim is an award-winning author, educator, entrepreneur, Fulbright Scholar and TEDx Speaker. He currently serve as the Kotouc Endowed Chair at Bellevue University and Jack Welch Management Institute Fellow. He earned a Doctorate in Management, and completed post-doctoral fellowships at Tulane University and Harvard University.
