The IT Value Network

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From IT Investment to Stakeholder Value

Read IT Value Network

ISBN: 0-470-42279-3
ISBN 13: 9780470422793
Autor: Read, Tony J
Verlag: Wiley-VCH Verlag GmbH & Co. KGaA
Umfang: 316 S.
Erscheinungsdatum: 27.10.2009
Auflage: 1. Auflage 2009
Einband: GEB

Foreword.

Preface.

Acknowledgments.

Part One: Status Quo – Where“s The Value?

Chapter 1: IT Investment.

Sticker Shock.

Six Decades of IT Investment.

IT Investment Trends.

IT Investment Classification: Four „S“ Model.

Future IT Investment.

Chapter 2: Conventional IT Valuation.

Bottom Line.

Shareholder Value Maximization.

Conventional Asset Valuation.

Challenging Conventional Norms.

Lost Value.

Chapter 3: Banking Value.

Financial Services Industry Global IT Investment.

North American Banking Industry.

North American Banking Market Challenges.

Banking Industry IT Value Observations.

NA Bank Case IT Investment Observations.

Part Two: Triangulating The Value – Somewhere Here.

Chapter 4: IT Value Network Measurement.

Identifying Investment.

Justifying Investment.

Prioritizing Investment.

Selecting Investment.

Performance of Investment.

Realizing Value from Investment.

Chapter 5: IT Value Network Measures: Financial-Based Methods.

Traditional Financial and Accounting Techniques.

Emerging Financial Techniques.

Emerging Decision Support Techniques.

Value-Creation Business Case.

Chapter 6: IT Value Network Measures: Organizational-Based Methods.

Conventional Planning Techniques.

Emerging Organizational Management Techniques.

Emerging Information Economics Techniques.

Chapter 7: Triangulating IT Investment Value.

Value Index and Value Lens.

IT Value Portfolio.

Part Three: Six Degrees Of Value – There It Is.

Chapter 8: IT Value Network Management.

Value Capture.

Value Enabling.

Value Optimization.

Value Realization.

Chapter 9: First Degree.

Value System.

Process and System Improvement.

Chapter 10: Second Degree.

Strategic Planning.

Portfolio Governance.

Chapter 11: Third Degree.

IT Systems and Infrastructure Capability/Capacity.

Organiation and People Capability/Capacity.

Chapter 12: Fourth Degree.

Program and Project Management.

System Management.

Chapter 13: Fifth Degree.

Service Management.

Information Management.

Chapter 14: Sixth Degree.

Networked Value Management.

Part Four: It Value Network Clients- Did It, Got It.

Chapter 15: NA Bank.

Challenge: Strategic IT Investment Alignment.

Solution: IT Value Network.

Impact: IT Investment Redirection for Higher Value Capture.

Chapter 16: Nortel Networks (Nortel).

Challenge: Speed of Market Change.

Solution: IT Value Network.

Impact: IT Reorganization and Improved Capability for Value Enabling.

Chapter 17: Indigo Books And Music (Indigo).

Challenge: Project Management.

Solution: IT Value Network.

Impact: Project Management Office Driven Value Optimization.

Chapter 18: Na Credit Union.

Challenge: Credit Union Merger.

Solution: IT Value Network.

Impact: Successful Bank Integration for Value Realization.

Part Five: Emerging Reality – Do It, Value It.

Chapter 19: Forward Thinking.

Value Networks.

Value Systems.

Value Options.

Maximizing Stakeholder Economic Value.

Chapter 20: Joining The Dots.

IT Value Network Maturity Model.

IT Value Network Checklist.

Collaboration for Network Advantage.

Value IT.

Glossary.

Notes.

About the Author.

Index.

Praise For The IT Value Network

„This is probably the best ‚up-to-date‘ executive information management resource since Strassmann’s works of fifteen years ago. Tony Read provides a comprehensive and insightful assessment of the state of IT investment and the value of various technologies and information management in the modern enterprise. For corporate executives trying to navigate this rapidly changing landscape, this book is highly recommended.“

Paul A. Brinkley, Deputy Under Secretary of Defense (U.S.) for Business Transformation Agency

„Managing technology investments with a value-based approach just works–it has provided significant stakeholder value at Indigo. This book is a must-read for both IT and business managers who want to improve the return on their IT investments.“

Michael Serbinis, President, Shortcovers, CIO & EVP, Indigo Books & Music Inc.

„Difficulty proving the business value of IT remains a key barrier to IT executives. IT Value Network provides a clear road map to chief information officers interested in moving beyond simply aligning business and technology strategies. It is a must-read for IT executives who wish to become true partners to the business.“

Gary Beach, Publisher Emeritus, CIO magazine

„This book is a complete study of how value is derived and measured from IT investments. All IT strategy professionals should read it and have access to it. I strongly recommend it.“

Ali Hamza, Partner, PricewaterhouseCoopers (PwC)

„IT spending continues to climb, but IT value is invariably left on the table. Tony’s new book will enlighten both the practitioner and academic to new approaches and techniques for capturing and realizing stakeholder economic value–with a great perspective to sustaining competitive advantage or as the book promotes network advantage, across the firm’s value system.“

Edward Lieblein, PhD, Dean and Professor, Graduate School of Computer and Information Sciences, Nova Southeastern University

„Tony Read’s book provides excellent insight and strategies for maximizing shareholder return from IT investments. The book gives a timely response to the challenges every CIO and CFO face in the current economic environment. It is now more important than ever to demonstrate IT return on investment and this book is a valuable aid for Cx’s looking to leverage every IT dollar to secure maximum business return“

Albert R. Hitchcock, CIO, Vodafone Group

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