Beschreibung
The growing publicity about the failure of many software quality management programs to reduce the level of defective products has prompted interest in this book. Models are presented and programs are established, but in real world, defective software still cause disasters. This book, by diving deeper in this issue, suggests knowledge gaps and implementation gaps as main reasons behind such failure!
Autorenporträt
Dr. Ahmed Mehrez received his PhD degree in Management from the University of Newcastle, Australia in 2010. Ahmed has been an Academia since 1997 in many Universities. His areas of interest include quality management, knowledge management, Six Sigma, and Knowledge gap theory especially in the area of software industry.
