Beschreibung
This book discusses continuous improvement strategies of Japanese convenience store operators. The study highlights the efforts of companies operating under lean management systems to identify new, dynamic, firm-specific capabilities in highly competitive markets.
Autorenporträt
DAVID MARUTSCHKE Associate at J.D. Power Asia Pacific in Tokyo, Japan. He graduated in International Business Administration and Japanese Studies at Tübingen University, Germany. For his PhD thesis and research he was based at the German Institute for Japanese Studies (DIJ), Tokyo, and at Kyoto University, Japan, as a JSPS scholarship holder.
