Manage IT!

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Organizing IT Demand and IT Supply

Thiadens Manage IT!

ISBN: 90-481-6915-1
ISBN 13: 9789048169153
Autor: Thiadens, Theo
Verlag: Springer Verlag GmbH
Umfang: XX, 618 S.
Erscheinungsdatum: 19.10.2010
Auflage: 1. Auflage 2005
Einband: KT

Preface. Introduction.- Part 1: IT Management: The Basis.- Part 2: Traditional IT Management: Organizing Demand and Supply.- Part 3: Controlling IT Facilities.- Part 4: Aspects of IT Management.- Part 5: IT Management Tomorrow.- Appendix A: Short Case Studies about the Contents of a Chapter. Appendix B: Extended Case Studies for Group Assignments. Appendix C: Concepts and Abbreviations. Appendix D: Literature. Appendix E: Explanation ITIL Service Delivery and Service Support Processes. Appendix F: Levels at Which the IT Supply and Demand Organization can Operate (Giesberts (2000)). Appendix G: Relevant Websites.- Index.

Hardly any competitors on this market that cover the full spectrum of IT management

Professional translation of a recent (November 2004) book reaching its fifth edition in seven years‘ time in the Dutch market

Book supplies rich case material

Artikelnummer: 967668 Kategorie:

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