Manage IT!

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138,95 

eBook – Organizing IT Demand and IT Supply

EBOOK Thiadens Manage IT!

ISBN: 1-4020-3710-4
ISBN 13: 9781402037108
Autor: Thiadens, Theo
Verlag: SPRINGER
Umfang: 617 S., 14.91 MB
Erscheinungsdatum: 31.12.2007
Auflage: 1. Auflage 2007

Preface. Introduction.- Part 1: IT Management: The Basis.- Part 2: Traditional IT Management: Organizing Demand and Supply.- Part 3: Controlling IT Facilities.- Part 4: Aspects of IT Management.- Part 5: IT Management Tomorrow.- Appendix A: Short Case Studies about the Contents of a Chapter. Appendix B: Extended Case Studies for Group Assignments. Appendix C: Concepts and Abbreviations. Appendix D: Literature. Appendix E: Explanation ITIL Service Delivery and Service Support Processes. Appendix F: Levels at Which the IT Supply and Demand Organization can Operate (Giesberts (2000)). Appendix G: Relevant Websites.- Index.

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Artikelnummer: 1664497 Kategorie:

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